@book{ LÓPEZ,
author = { NOBUO IGNACIO LÓPEZ SAKO } ,
title = { POLITENESS IN AMERICAN ENGLISH, SPANISH AND JAPANESE: THE CASE OF (DIS)AGREEMENTS IN CONVERSATION },
publisher = { UNIVERSIDAD DE GRANADA },
address = { GRANADA, ESPAÑA },
year = { 2008 },
isbn = { 978-84-691-40 },
}